CONTACT US

If you have any questions or concerns, please don't hesitate to contact us at info@fashion-lock.com. Our customer service team is available to assist you Monday through Sunday, from 9 AM to 6 PM EST, and we guarantee a response within 24 hours.

In addition to email, you can also reach us through our AI chatbot, where you can request to speak with a customer support agent.

During peak seasons, such as holiday sales or promotional events, response times may be slightly longer. We appreciate your patience and will respond as quickly as possible.

Our team is dedicated to providing prompt and helpful solutions to any questions or issues you may have. We strive to offer the best customer experience and will work diligently to ensure you are satisfied.

We also invite you to sign up for our newsletter to receive updates on new products, special offers, and more!

Our customer support team can assist with a wide range of inquiries, including order status, shipping information, product details, returns, and exchanges.

Thank you for reaching out to us! We truly value your business and are here to help you with anything you need.